ppvi's Privacy Policy
A complete explanation of how your personal information is collected, used, and kept secure — built on transparency and trust.
Introduction & Overview
ppvi is a trusted online entertainment platform operating for Bangladeshi players. Ensuring the protection of personal information for every user of our services is one of our highest priorities. In this privacy policy we have explained in detail what kind of information we collect, how that information is used, how long it is retained, and what your rights are.
We believe every user has the right to full control over their own information. That is why we always operate with transparency and keep you informed about how the information you provide is being protected with us.
Information We Collect
While using the ppvi platform, we may collect two types of information: information voluntarily provided by the user, and technical information collected automatically.
2.1 Personally Identifiable Information
- Full name and date of birth (required for age verification)
- Email address and mobile number
- National ID card or passport details (for identity verification)
- Financial transaction information — relevant details of bKash, Nagad, Rocket, or bank transfer accounts
- Username and password (stored in encrypted form)
2.2 Technical Information Collected Automatically
- IP address and device type
- Browser name and version
- Time of access to the platform and session duration
- Information obtained from cookies and similar tracking technologies
- Which pages were visited and which games or services were used
Purpose of Data Collection
ppvi collects and processes user information only for legitimate and specific purposes. The main purposes are described below:
- Account management: Handling registration, login, password recovery, and account security.
- Identity verification: Completing the KYC process for age verification (21+) and to prevent fraudulent activity.
- Financial transaction processing: Correctly managing deposit and withdrawal requests.
- Customer support: Maintaining the communication needed to resolve issues and provide assistance.
- Security assurance: Preventing unauthorized access, fraud, and money laundering.
- Regulatory compliance: Meeting the requirements of applicable laws and regulatory bodies.
- Service improvement: Analyzing user experience to improve the quality of the platform.
Data Storage & Protection
ppvi uses modern SSL encryption technology to keep user information secure. Our server infrastructure is located in secure data centers and is reviewed regularly through security audits.
4.1 Protective Measures
- All data transfers are secured through 256-bit SSL encryption.
- Passwords and sensitive information are stored in hashed form — no staff member can view them directly.
- Server access is strictly controlled and only authorized personnel can access the information they need.
- If unusual activity is detected on an account, protective measures are taken automatically.
4.2 Data Retention Period
All information is retained while an account is active. Even after an account is closed, certain information may be retained for a specified period in accordance with legal and regulatory requirements. Once the required period has passed, information is securely deleted or permanently anonymized.
Sharing Data with Third Parties
ppvi does not sell, rent, or exchange users' personal information to third parties for any commercial purpose. However, limited information may be shared in the following circumstances:
- Payment processors: Information necessary to complete transactions via bKash, Nagad, Rocket, or bank transfer is shared with the relevant parties.
- Identity verification services: Information may be shared with authorized verification service providers to complete the KYC process.
- Legal obligations: Relevant information may be provided when complying with a court order or a lawful request from a competent authority.
- Technology partners: Technology service providers required to operate the platform (such as cloud hosting) may access limited information under strict confidentiality agreements.
Outside of the above cases, your personal information is not shared with third parties under any circumstances.
Cookie Policy
ppvi uses cookies to improve the user experience and to keep services functioning correctly. Cookies are small digital files stored on your device.
6.1 Types of Cookies We Use
- Essential cookies: These cookies are necessary to maintain login status and ensure security.
- Functionality cookies: Used to remember language preferences and other personalized settings.
- Analytics cookies: Help us understand which parts of the website are used most and improve our services.
You can control or disable cookies by changing your browser settings. However, disabling certain essential cookies may limit some features of the platform.
User Rights
Every user of the ppvi platform enjoys the following rights regarding their personal information:
- Right of access: The right to view the information stored in your account.
- Right to rectification: The right to request correction of inaccurate or incomplete information.
- Right to erasure: The right to request deletion of your account and information, where consistent with legal and regulatory obligations.
- Right to object to processing: The right to object to your information being processed for specific purposes.
- Right to data portability: The right to receive a copy of your information in a machine-readable format.
- Right to withdraw from marketing communications: The right to stop receiving promotional messages at any time.
To exercise any of the rights described above, please contact our customer support team by email at [email protected] or directly through live chat.
Protection of Minors
ppvi's services are for users aged 21 and above only. We do not knowingly collect information from any minor. If a parent or legal guardian becomes aware that their minor child has provided information on our platform, please contact us immediately — we will delete that information promptly.
Age verification is an essential step in our registration process. Accounts belonging to minors are closed immediately and the associated information is deleted.
International Transfer of Data
ppvi's server infrastructure may be located in various countries. As a result, your information may be processed or stored outside Bangladesh. In such cases, we ensure that appropriate data protection measures are maintained in all locations and that industry-standard agreements and technical safeguards are followed for data transfers.
Policy Changes & Updates
ppvi reserves the right to amend this privacy policy as needed. If any significant changes are made, we will send a notification to the registered email address or display a clear notice on the platform. The latest effective date of the policy will be noted at the top of this page.
Continued use of the platform after any changes will be considered as your consent to the updated policy. We therefore recommend reviewing this page regularly.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact our data protection team:
We will do our best to resolve your request or complaint as quickly as possible. ppvi's goal is always to ensure a safe, transparent, and fair experience.